Refund policy

At SKS Brothers LTD, we want you to be happy with your order. As we sell food and grocery items, please read our policy carefully.

Damaged or Incorrect Items
If your order arrives damaged, expired, or incorrect, please contact us within 48 hours of delivery at info@sksbrothers.net with your order number and a photo of the issue. We will offer a replacement or full refund for the affected item(s).

Opened or Consumed Food Products
For hygiene and safety reasons, we cannot accept returns or exchanges on opened, used, or consumed food products unless the item was faulty, damaged, or incorrect on arrival.

Unopened Items
Unopened, unused items in their original packaging may be returned within 7 days of delivery for a refund, minus any delivery charges. Please contact us before sending anything back.

Refund Processing
Approved refunds are processed within 5-10 business days to your original payment method.

Contact Us
For any questions about returns or refunds, email us at info@sksbrothers.net.